Online Order
The purpose of
the online order is to save you time and make you shopping hassle free. Since
we are wholesale company and we are local-based, our products sell very
quickly; it is impossible for us to keep the quantity of the products in our
site up to current. However, every online order will be confirmed by phone, at
this point, you will know the availability of your order, in case of a
backorder is required, we will ask for your advice.
Shipping
Information
All of our products will be shipped the day or the second business
day after we receive the payment. In the case of a delay, we will notify
you. We use Canpar as our shipping carriers. We will try our best to ship
your order as soon as possible and save your shipping cost.
Shipping charge
depends on the weight or the volume of the total products and the
region where you want us to ship. For the order under 25lb, we ship
in single box to save your shipping expense. Since the start shipping
charge is a little bit higher, combined shopping will save your
shipping expense a lot. If you are not sure about the shipping
charge, please call us or email us at
greta@tuzymuzy.com.
Search
Since every item on our website has a unique item number, you can use it to
search. You can use the first few characters to search a series of products
such as "D1." for all the products that part no starting from D1. .
If you are not familiar with our products, use key word or catalog to search,
you can also go to site map to find what we have. If
you can’t find what you want, you can try some abbreviate, e.g. c/h for
candleholder, cndl for candle, pic for picture, gls for glass. For more search
result, use singular instead of plural word.
Navigate
site
The whole site is database - driven. Most of the terms and images are links
that link to different page or different part of the page.